Tuesday, 22 March 2016
MOL Lanka Earns Customer Service Award from the Institute of Chartered Shipbrokers
Liner Ltd. today announced that its shipping agent, Mitsui O.S.K. Lines Lanka
(Private) Ltd. (“MOL Lanka”) has been honored with the “Best Customer Service
Award” by the Institute of Chartered Shipbrokers (UK) Sri Lanka Branch (“ICS”)
at its Annual Awards
award was in the category of Colombo-Intra Asia. This is the fourth time that MOL Lanka had received the recognition
from the ICS, reaching a new height after the achievement of the National
Industry Award (Silver) in 2014, two awards for the Europe and Australasia
sectors in 2013 and the award Australasia sector in 2012.
“We are very honored to
receive the Best Customer Service Award from the Institute of Chartered
Shipbrokers (UK) Sri Lanka Branch,” said Chandima Hulangamuwa, managing
director of MOL Lanka. “We pride ourselves in providing excellent services to
best fit customer needs and this recognition serves to reinforce our long-term
commitment to provide reliable service that customers can count on.”
Organized by the Institute
of Chartered Shipbrokers (UK) Sri Lanka Branch, the Customer Service Award is a
prestigious award that recognized shippers in providing excellent customer
service. There are five sectors under the Customer Service
Award: Europe, North America, Intra-Asia, Indian Sub-Continent and
(From left) Lalith Witanachchi, chairman, Institute of Chartered Shipbrokers (UK)
Sri Lanka Branch, Hon. Karu Jayasuriya, speaker of the Sri Lanka Parliament,
Manjula Vitharana, general manager, Sales.
(Third left) Chandima Hulangamuwa, managing director, Mitsui O.S.K.
Lines Lanka (Private) Limited attended the Annual Awards Ceremony 2015.