Tuesday, 29 March 2016
MOL Liner Ltd. Announces February 2016 KPI Results for Asia Region
March 29, 2016 – Hong Kong – MOL
Liner Ltd. announces the February 2016 results of Regional Key Performance
Indicators (KPI) in Asia in the following categories: operations, customer
service, and electronic data interchange (EDI). For more information on the
Count On MOL initiatives, please visit www.CountOnMOL.com.
*1 For the terminals in
Japan, the measure of in-terminal truck turn time is defined as gate in time
(or consolidated gate in) to cargo roll on/off at the respective terminal (or
*2 We have adjusted the
system measurement based on what we can realistically achieve by setting one
abandoned call after three rings (approximately 10 seconds), effective with
June 2015. The previous system measurement was set to read the abandoned calls
after one ring (approximately 3 seconds).
*3 The target has been
increased from 90% to 95%, effective with January 2015.
*4 The target has been
modified effective in January 2015. The target was previously “within 72
hours”. It is now “100% setup within 48 hours.
About MOL Mitsui O.S.K. Lines, Ltd. (MOL) has the world’s
largest ocean shipping fleet. Backed by experience and technologies developed
over 131 years, MOL moves today’s global economy. MOL operates specialized bulk
carriers for iron ore, coal, and woodchips; tankers that transport crude oil
and LNG; car carriers; cruise ships; ferries and coastal liners; and
containerships that deliver a variety of finished products as part of the
largest and most diverse global network of liner and logistics services. MOL
Liner Ltd. is a wholly-owned subsidiary of MOL. For more information, please
For more information, please contact:
Marvis Wong, Assistant Manager, Global Marketing and
Communications MOL Liner Ltd.
Tel: (852) 2823 6564 / Fax: (852) 2527 3849