Friday, 27 May 2016
MOL Liner Ltd. Announces April 2016 KPI Results for Asia Region
2016 – Hong Kong – MOL Liner Ltd. announces the April 2016 results of Regional Key
Performance Indicators (KPI) in Asia in the following
categories: operations, customer
service, and electronic data interchange (EDI). For more information
on the Count On MOL initiatives, please visit www.CountOnMOL.com.
*1 For the terminals in Japan, the measure of in-terminal
truck turn time is defined as gate in time (or consolidated gate in) to cargo
roll on/off at the respective terminal (or berth).
*2 We have adjusted the system measurement based on what
we can realistically achieve by setting one abandoned call after three rings
(approximately 10 seconds), effective with June 2015. The previous system
measurement was set to read the abandoned calls after one ring (approximately 3
*3 The target has been increased from 90% to 95%,
effective with January 2015.
*4 The target has been modified effective in January
2015. The target was previously “within 72 hours”. It is now “100% setup within