On Time Performance
Monday, 14 August 2017
MOL Liner Ltd. Announces On-Time Arrival Performance Results for April 2017 to June 2017
August 14, 2017 – Hong Kong – MOL Liner Ltd. today announced the On-Time Arrival Performance quarterly results for April 2017 to June 2017 for the major trade lanes as an effort of upgrading and improving the quality of services MOL Liner offers.
During the past five years, MOL has continued to offer industry-leading transparency to customers and showcase its strength as a carrier that provides high quality service by working towards a set of goals for key performance indicators (KPI), including on-time arrival performance.
On March 9, 2017, THE Alliance announced its services and these were launched in April 2017. As one of the members of THE Alliance, MOL will continue to disclose service performance in order to strengthen communications with our valued customers and enhance transparency.
Measurement criteria are:
The Asia to Europe service (LP1 and LP7) under MOL operation improved from 74% in January to March 2017 to 100% in April to June 2017. The Asia to U.S. East Coast (CNY and NYX) also improved to 75% despite berth congestion in New York.
MOL’s Asia to U.S. West Coast service (JAS and SE2) slipped from 100% in January to March 2017 to 80% in April to June 2017 due to accumulated delayed berthing to avoid terminal congestion in the SE2 eastbound leg.
In April to June 2017, the Asia to U.S. West Coast service (PN2, PS3 and PS7) under MOL operation achieved a strong on-performance of 100%. The Asia to U.S. East Coast service (EC1 and EC4) was impacted by bad weather in the U.S., bad weather that caused delays in transiting the Suez Canal, and berth congest on the U.S. East Coast. Resulting in a performance of 50%.
The Transatlantic service (AL4 and AL5) under MOL operation was 89% in April to June 2017 as vessels were delayed by port congestion in ports in China.
MOL’s Asia to Europe service (FE2 and FE5) was affected by bad weather in Rotterdam and Suez Canal, the performance was 75% in April to June 2017.
The performance of MOL’s Asia to Mediterranean service (MD1) was 67% in April to June 2017 due to port congestion in Qingdao, Shanghai and Ningbo.