Friday, 31 January 2014
Dear MOL Customer:
MOL regularly looks for ways to improve the way we interact with you and to help you obtain the critical information you need, when, how, and where you need it.
We are pleased to announce the launch of our new eCommerce commercial team whose primary objective will be to enhance the customer experience. Effective February 1, 2014, MOL (America) Inc. will deploy this team to directly engage you in finding the right kind of automation for your company and to help you take full advantage of the value that our automated solutions produce.
We are allocating the resources necessary to ensure our customers benefit from our technology. The team has been preparing for the launch of our new eProduct suite via MOLPower.com which includes substantial upgrades in performance and functionality. Improvements have been made to nearly all modules including track & trace, booking, documentation, schedules, and reporting.
MOL is certain you will be pleased with the results and our renewed effort to help you achieve value from our mutual relationship. As before, our customer-specific solutions give you the flexibility to integrate your business in a way that suits you best. Our new portal includes user friendly features for Bookings, Bills of Lading, Containers, Interactive Schedules, and Track ‘N Trace. All of these one-stop-shop features give you the ability to find shipment details quickly and much faster than a phone call.
However, if you require assistance accessing any of the functions, please contact the eCommerce Commercial team directly by email at firstname.lastname@example.org.
As always, we appreciate your business. You can count on MOL!
MOL (America) Inc.