On Time Performance

Thursday, 29 January 2015

MOL Announces On-Time Arrival Performance Results for October - December 2014


January 29 2015 – Hong Kong – Mitsui O.S.K. Lines, Ltd. (MOL; President: Koichi Muto) today announced the On-Time Arrival Performance quarterly results for October to December 2014 for the major trade lanes as an effort of upgrading and improving the quality of services MOL Liner offers.

 

MOL has established a set of goals for KPIs including on time arrival performance to offer industry-leading transparency to customers and to showcase MOL's strength as a carrier that provides high quality service. (Press release issued on March 2, 2012)

Measurement criteria are:

 

  • Scope of trade lanes is

East-West Trade:          Asia-U.S. West Coast, Asia-U.S. East Coast, Transatlantic, Asia-Europe, Asia-Mediterranean 

North-South Trade:      Asia-East Coast South America, Asia-Mexico/West Coast South America

Intra Asia Trade:          Intra Asia

 

> When a vessel arrives at the first port of destination area for both directions, eastbound and westbound, within 24 hours of scheduled time of arrival, the voyage is regarded as On Time Arrival. 

> In each trade, Table 1 covers all vessels in the above scope and Table 2 covers vessels under MOL operations. Both results are weight-averaged based on MOL space allocation of each service. 

I.          East-West Trade

(Table 1)

MOL East-West Trades On-Time Arrival Performance

(All vessels)

(January 2014 – December 2014)

Trade Lane

(No. of services)

Jan-Mar

2014

Apr-Jun

2014

Jul-Sep

2014

Oct-Dec

2014

Asia - U.S. West Coast (14)

79%

79%

65%

51%

Asia - U.S. East Coast (6)

52%

52%

49%

44%

Transatlantic (3)

35%

43%

56%

42%

Asia - Europe (5)

54%

38%

20%

59%

Asia - Mediterranean (2)

74%

61%

60%

73%

The following performance criteria were used:

  • Measured 30 services on MOL’s East-West trade route on all vessels

 

 (Table 2)

MOL East-West Trades On-Time Arrival Performance

(MOL vessels under our operation)

(January 2014 – December 2014)

Trade Lane (No. of services)

Jan-Mar

2014

Apr-Jun

2014

Jul-Sep

2014

Oct-Dec

2014

Asia - U.S. West Coast (2)

95%

98%

97%

68%

Asia - U.S. East Coast (2)

63%

58%

56%

56%

Transatlantic (1)

26%

30%

50%

64%

Asia - Europe (3)

74%

46%

21%

52%

Asia - Mediterranean (0)

50%

N/A
Service suspended

since April 2014

N/A
Service suspended since April 2014

N/A
Service suspended since April 2014

The following performance criteria were used:

  • Measured 8 services on MOL’s East-West trade route on MOL’s own vessels
 

Note:

Due to the labor issues on the U.S. West Coast, the on-time performance of Asia - U.S. West Coast services deteriorated. 

 

Asia - U.S. East Coast services have not improved.  The vessels arrived out of schedule partly due to delays in Asia caused by port congestion and bad weather.  Additionally, vessels bunching up as a result of being off schedule caused congestion that also impacted the overall result of U.S. East Coast products.

 

Overall Transatlantic on-time performance worsened in Oct-Dec 2014 due to port congestion at the U.S. West Coast and U.S. East Coast ports.


Asia - Europe
on-time performance improved in Oct-Dec 2014 due to the enhanced productivity in Europe ports.

 

Congestion in Singapore eased slightly and it contributed to the improved on-time performance of Asia - Mediterranean service.

  

II.         North-South Trade

 

> The below services are measured:

Asia - ECSA (“East Coast South America”) (CSW)

Asia - Mexico/WCSA (“West Coast South America”) (CWL - former WL1)

 

> The measuring ports are as follows:  

 

 

First Discharge port

Service

South Bound

(Asia to ECSA)

North Bound

(ECSA to Asia)

CSW (15/15)

Santos

Singapore

 

First Discharge port

Service

East Bound

(Asia to WCSA)

West Bound

(WCSA to Asia)

CWL (3/11)

Manzanillo, Mexico

Tokyo

Note: (number of MOL vessels / number of all vessels in a service)

 



(Table 1)

MOL North-South Trades On Time Arrival Performance

(All vessels)

(January 2014 – December 2014)

Trade Lane (No. of services)

Jan-Mar

2014

Apr-Jun

2014

Jul-Sep

2014

Oct-Dec

2014

Asia - ECSA (CSW)

(1)

100%

72%

71%

92%

Asia - Mexico/WCSA (CWL) (1)

76%

79%

81%

87%

 The following performance criteria were used:

  • Measured 2 services on MOL’s North – South trade route.

(Table 2)

MOL North-South Trades On-Time Arrival Performance

(MOL vessels under our operation)

(January 2014 – December 2014)

Trade Lane (No. of services)

Jan-Mar

2014

Apr-Jun

2014

Jul-Sep

2014

Oct-Dec

2014

Asia - ECSA (CSW) (1)

100%

72%

71%

92%

Asia - Mexico/WCSA (CWL) (1)

84%

67%

88%

100%

 

Note:

The on-time performance of MOL’s Asia-ECSA service (CSW) improved from 71% in Jul-Sep 2014 to 92% in Oct-Dec 2014. The primary factor contributing to the improved on-time performance for this service is due to reduced terminal congestion at Singapore. However delays still occurred on the East Bound leg because of severe weather conditions in Cape Town and Ngqura.
 

Berth congestion at Hong Kong and Shanghai in October and December negatively affected the on-time performance of voyages operated by non-MOL vessels on the Asia-Mexico/WCSA service (CWL). However, MOL vessels were able to achieve 100% on-time performance in Asia–WCSA in Oct-Dec 2014.

III.        Intra Asia Trade

 

> The below services are measured:

Japan – Hong Kong/Straits (CHS/HS3)

Japan – Philippines/Thailand (CBE/CBW)

 

> The measuring ports are as follows:

 

 

 

Service

South Bound

North Bound

CHS (3/3)

Singapore

Tokyo

HS3 (3/4)

Singapore

Osaka

CBE (3/3)

Laem Chabang (R1)

Tokyo

CBW (3/3)

Manila / Laem Chabang (R2)

Osaka

 

 

(R1) For improvement of on-time performance, Laem Chabang single call was implemented from Apr 2014 onwards. Thus, the new Laem Chabang arrival time is set for the measurement of CBE South Bound on-time performance.

(R2) CBW South Bound Measuring port was changed from Laem Chabang to Manila in Jul 2014. After pro-forma change of CBW in December 2014, the Measuring port is back to Laem Chabang.

 

Note: (number of MOL vessels / number of all vessels in a service)
 

 

(Table 1)

MOL Intra Asia Trades On-Time Arrival Performance

(All vessels)

(January 2014 – December 2014)

Trade Lane (No. of services)

Jan-Mar

2014

Apr-Jun

2014

Jul-Sep

2014

Oct-Dec

2014

CHS (Japan-Hong Kong/Straits)(1)

96%

65%

35%

65%

HS3 (Japan-Hong Kong/Straits) (1)

88%

73%

58%

69%

CBE (Japan-Philippines/Thailand)(1)

63%

38%

46%

63%

CBW (Japan-Philippines/Thailand)(1)

72%

73%

21%

32%

 

The following performance criteria were used:

  • Measured 4 services on MOL’s Intra Asia trade route

 

 (Table 2)

MOL Intra Asia Trades On-Time Arrival Performance

(MOL vessels under our operation)

(January 2014 – December 2014)

Trade Lane (No. of services)

Jan-Mar

2014

Apr-Jun

2014

Jul-Sep

2014

Oct-Dec

2014

CHS (Japan-Hong Kong/Straits) (1)

96%

65%

35%

65%

HS3 (Japan-Hong Kong/Straits) (1)

88%

75%

55%

68%

CBE (Japan-Philippines/Thailand) (1)

63%

38%

46%

63%

CBW (Japan-Philippines/Thailand) (1)

72%

73%

21%

32%

 

Note:

In Oct-Dec 2014, CHS on-time performance improved. MOL implemented an ad-hoc port omission at Da Chan Bay and Singapore single call to recover from the accumulated delay caused by congestion at Hong Kong as well as affected by typhoons.

 

HS3 on-time performance improved. MOL implemented a pro-forma change of the HS3 Port Kelang single call to enhance its on-time performance in October 2014.

 

CBE on-time performance improved. MOL deployed an extra ship to recover from the delay caused by heavy congestion and low terminal productivity at Manila. In consideration of the prolonged Manila situation, MOL removed the Manila call from the CBE with effect from January 2015.

 

CBW on-time performance improved. MOL deployed an extra ship to recover from the delay caused by heavy congestion and low terminal productivity at Manila. In consideration of the prolonged Manila situation, MOL also removed the Manila call from the CBW with effect from December 2014.

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