News Release

Thursday, 30 July 2015

MOL Announces On-Time Arrival Performance Results for April - June 2015

July 30, 2015 – Hong Kong – Mitsui O.S.K. Lines, Ltd. (MOL; President: Junichiro Ikeda) today announced the On-Time Arrival Performance quarterly results for April to June 2015 for the major trade lanes as an effort of upgrading and improving the quality of services MOL Liner offers.


MOL has established a set of goals for KPIs including on-time arrival performance to offer industry-leading transparency to customers and to showcase MOL's strength as a carrier that provides high quality service. (Press release issued on March 2, 2012)

Measurement criteria are:


>  Scope of trade lanes is

East-West Trade: Asia-U.S. West Coast, Asia-U.S. East Coast, Transatlantic, Asia-Europe, Asia-Mediterranean

North-South Trade: Asia-East Coast South America, Asia-Mexico/West Coast South America, Europe-Africa 

Intra Asia Trade: Intra Asia


>  When a vessel arrives at the first port of destination area for both directions, eastbound and westbound, within 24 hours of scheduled time of arrival, the voyage is regarded as On-Time Arrival.


>  In each trade, Table 1 covers all vessels in the above scope and Table 2 covers vessels under MOL operations. Both results are weight-averaged based on MOL space allocation of each service.





The Asia–U.S. West Coast services, as well as the Transatlantic (pendulum) services, achieved noteworthy improvements in their on-time performance in April - June 2015 primarily due to U.S. West Coast operations returning to normal.


The performance of the Asia–U.S. East Coast services continued to show strong improvements due to the successful implementation of schedule recovery measures as well as an easing of port congestion at U.S. East Coast ports. Delays at Oakland on the PA2’s West Bound leg were the main cause of the decrease in the on-time performance of MOL’s operated vessels.


Both the Asia–Europe and Asia–Mediterranean services produced remarkable gains in their on-time reliability as berth congestion in North Europe, Port Said, Hong Kong and Ningbo has begun to subside.  Increased productivity at Singapore also positively contributed to the improved results. MOL’s operated vessel in the Asia–Mediterranean service (EUM) achieved 100% on-time performance.


II.   North-South Trade


>  The below services are measured:

Asia – ECSA (“East Coast South America”) (CSW)

Asia – Mexico/WCSA (“West Coast South America”) (CWL)

Europe – West Africa (ARN)

Europe – South Africa (SRX)


> The measuring ports are as follows:

Note: (number of MOL vessels / number of all vessels in a service)


Asia–ECSA service (CSW) maintained 100% on-time performance since last quarter as the improvement of port productivity in Asia supported consistent schedule reliability.

On-time performance for the Asia–WCSA service (CWL) improved from last quarter’s 93% to 100% this quarter largely due to improved Keelung port productivity.

Europe–West Africa service overall performance improved, however, heavy rain at Tema and Abidjan caused low port productivity and serious congestion, which impacted the punctuality in April - June 2015.

On-time performance for Europe–South Africa significantly improved and MOL vessels’ schedule reached 100% punctuality after the strong wind season at Cape of Good Hope in the last quarter.  However, overall it was slightly impacted by lack of labor from mid June at European ports due to summer holiday season.

III.   Intra Asia Trade


>  The below services are measured:

Japan – Hong Kong/Straits (CHS/HS3)

Japan – Thailand (CBE/CBW)


>  The measuring ports are as follows:


Note: (number of MOL vessels / number of all vessels in a service)




CHS/CBW achieved 100% on-time performance. 


CBE maintained high on-time performance.


HS3 on-time performance decreased due to occasional berth congestion at Singapore on the day of HS3 call (Saturday) and low productivity at Port Kelang North Port at the time of terminal system migration.