On Time Performance
Thursday, 29 October 2015
MOL Liner Ltd. Announces On-Time Departure Performance Results (July 2015 to September 2015) for Key Services Calling at China Ports
MOL Liner Ltd. announces the On-Time Departure Performance quarterly results for July 2015 to September 2015 for key services calling at China ports in East-West, North-South and Intra-Asia trade lanes.
MOL has established a 100% on-time departure performance goal (Press Release issued on July 15, 2015) to offer industry-leading transparency to customers and to showcase MOL’s strength as a carrier that provides high quality service. The new performance measurement program in China is in addition to the Global KPI and Regional KPI launched in March 2012 by Mitsui O.S.K. Lines, Ltd. (Press Release issued on March 2, 2012)
Scope of trade lanes and services
- East-West Trade: Asia-U.S. West Coast (SE2-E), Asia-U.S. East Coast (SVS-E), Asia-Europe (LP4-W)
- North-South Trade: Asia-East Coast South America (CSW-S), Asia-Mexico/West Coast South America (CWL-E), Asia-South Africa (SAC-W and SAS-W)
- Intra Asia Trade: Japan-China/Straits (CHS-S and HS3-S)
Measurement criteria are:
- We measure vessel departure in China, within 24 hours of scheduled actual time of departure versus proforma. A voyage is regarded as on-time if it departs the last China port of call within 24 hours of proforma.
- In each trade, Table 1 covers all vessels in the above scope and Table 2 covers vessels under MOL operations.
SE2-E, SVS-E and LP4-W achieved 100% on-time departure performance.
MOL operated vessels in SE2-E service improved from 85% in April to June 2015 to 100% in July to September 2015 due to the easing of the U.S. West Coast labor issue.
SVS-E service performance in April to June 2015 recorded at 91% as some vessels phased in late. The schedule is back to normal in July to September 2015 and hence the performance improved to 100%.
CSW-W, CWL-E and SAS-W achieved 100% on-time departure performance.
MOL’s Asia-East Coast South America service (CSW-S) remained at 100% on-time departure performance which was attributed to the new CSW schedule. MOL implemented a new CSW schedule by changing the last port call from Hong Kong to Chiwan.
SAS-W improved significantly from 50% in April to June 2015 to 100% in July to September 2015 primarily due to stable weather and port operations in South Africa.
The overall on-time departure performance of SAC-W service remained steady at 50% in July to September 2015. A broken crane and port dredging construction caused the congestion in Port Durban. MOL operated vessels in SAC-W service were delayed for three to four days, which also affected the Northbound arrival in Shanghai. Additionally, the dense fog in Shanghai and Ningbo caused low port productivity.
MOL operated vessels in CHS-S services slipped from 85% in April to June 2015 to 69% in July to September 2015. Voyages were delayed due to three typhoons in previous sailings in Japan. The adverse weather caused rough sea conditions that suspended pilot services and terminal operations in Hong Kong.
Meanwhile, the MOL operated vessel MOL Empire on the CHS service suffered from a collision with a vessel in Port Kelang, which affected the Southbound arrival in Hong Kong.
For HS3-S, the on-time departure performance improved from 78% in April to June 2015 to 90% in July to September 2015. Delay was due to the adverse weather caused by Typhoon "HALOLA" in the previous sailing in Japan.
For more information, please contact:
Marvis Wong, Assistant Manager, Global Marketing and Communications,
MOL Liner Ltd. Tel: (852) 2823 6564 / Fax: (852) 2527 3849 Email: email@example.com